Tourist numbers lower than pre-COVID years, but visitors are spending more in Singapore – just not on shopping


SHIFT AWAY FROM SHOPPING

Compared with 2019, food and beverage tourism receipts in 2024 soared 71 per cent. In stark contrast, accommodation and shopping tourism receipts dipped 7 per cent and 7.8 per cent respectively.

In 2025, spending on F&B, accommodation and sightseeing, entertainment and gaming also increased, offsetting a decline in spending on shopping.

“There is a clear shift toward experiences over goods, with dining and entertainment gaining share since the post-pandemic recovery period,” said Mr David Mann, Asia Pacific chief economist at Mastercard

The trend accelerated from 2022, driven by rising hotel and dining prices and travellers prioritising immersive experiences over shopping, he added. 

He said retail spending may be lower because of the strong Singapore dollar, and that it currently makes up less than 20 per cent of total spending by a tourist in Singapore. This is around five percentage points down from what a tourist used to spend on retail in 2019. 

Mr Khoo said shopping in Singapore is no longer the main draw for tourists that it was 20 to 30 years ago and that it is “no surprise” as the retail industry globally has had to adapt to the dominance of online shopping.

“We are fortunate in that we have expanded our attractions beyond shopping to include many new features and experiences to cater to the tourists of today,” he said, adding that Singapore has introduced more family attractions and positioned itself as green and sustainable.

“Food, sightseeing, entertainment and gaming are experiences that need to be consumed in-person and they tend to form the core activities for leisure visitors and to some extent for business travellers as well,” said Mr Joshua Loh, the chair of Ngee Ann Polytechnic’s tourism and resort management course.

In-person shopping may be more directed toward unique local products, and experiences are increasingly a “core motivator” for travel, he said. 

He noted that major concerts and new attractions such as Rainforest Wild Asia and Minion Land at Universal Studios Singapore give visitors something to look forward to when they travel to Singapore.

“As with any destination, Singapore needs to constantly reinvent itself to maintain its appeal in the minds of visitors,” he said.

SINGAPORE’S PUSH TO ATTRACT BIG SPENDERS

The MTI report stated that STB hopes to grow Singapore’s tourism receipts to between S$47 billion to S$50 billion by 2040, seeking to attract “higher-yield visitors” and to enhance Singapore’s appeal as a “premier destination for both leisure and business travel”.

The agency sought to extend visitor stays in Singapore to increase spending per tourist, noted Mr Benjamin Cassim, a lifestyle and consumer experience lecturer at Temasek Polytechnic.

Spending may also have risen because visitors who came for entertainment-based events such as concerts usually have higher levels of discretionary income and a greater willingness to spend, he said.

In April 2025, Minister-in-charge of Trade Relations Grace Fu said a segment that Singapore must pursue is visitors who come for meetings, incentives, conferences and exhibitions (MICE).

“On average, a MICE visitor spends two times as much as a leisure visitor, making it an exceptionally valuable segment for Singapore,” she said.

Mr Cassim said the STB has to continue putting in effort to improve Singapore’s attractiveness.

“The tourism market is a highly competitive one and there is really no resting on one’s laurels,” he said.



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