SINGAPORE, May 21 — A Singapore man who exploited a loophole in Grab’s courier service to claim payouts for delivery jobs that were never carried out has been jailed for 13 months and 16 weeks, according to The Straits Times.
Alex Wang Xiang Yi, 30, was sentenced today after pleading guilty to 14 charges, including multiple cheating offences and unrelated Road Traffic Act offences. He will also be barred from driving for two years after completing his sentence.
Wang was among four men charged in November 2025 over a scheme that caused Grab Holdings to lose more than S$58,000 (RM180,000) through thousands of fraudulent GrabExpress transactions.
The court heard that 5,540 fake transactions were carried out in total.
Deputy Public Prosecutor Jheong Siew Yin said Wang had introduced the loophole to other Grab drivers involved in the operation.
Under GrabExpress, drivers receive a commission for completed deliveries. If a delivery cannot be completed, drivers are required to return the parcel to the sender and mark the job as a returned item on the app. Grab would then cancel the order while still paying the driver for the attempted delivery.
But prosecutors said the drivers accepted bookings and “immediately indicate on the application that the parcel was returned”, despite never attempting to collect the items.
“These drivers also exploited the fact that Grab did not conduct cross-checks of the profile photos of Grab drivers,” DPP Jheong said.
Court documents showed the five drivers operated multiple Grab accounts registered under other people’s names while using their own profile pictures.
Between May 8 and June 11, 2025, Wang falsely claimed to have carried out 667 attempted deliveries, cheating Grab out of S$8,964.90. In a separate period between May 29 and June 10, he fraudulently obtained another S$5,403 through 459 fake delivery attempts.
The scam was uncovered after Grab conducted internal checks and detected suspicious transactions across 24 driver accounts linked to five drivers.
Wang was arrested on July 7, 2025.
Two other men involved in the scheme had earlier been jailed, while the case against a fourth accused remains before the courts.